Privacy Policy

This privacy policy applies to the kmhit.fi website and personal data collected through it. Protecting your privacy is important to me, and I want you to know how I handle and protect your personal information.

This policy explains what information I collect, why I collect it, and how I ensure your data security.

Data Controller

Kalle Huttunen

Email: kalle.huttunen@kmhit.fi

Phone: +358 45 331 2224

Data Collected and Data Sources

I collect personal information primarily when users provide it voluntarily, such as in the following situations:

  • Completing a contact form
  • Requesting services or sending a quote request
  • Customer service inquiries
  • Subscribing to article updates by email (email address)
  • Chatbot conversations (if you share your contact information with the chatbot, it is stored in the CRM system for contact purposes)

Personal data collected may include: name, email address, phone number, company name and contact information, and messages or contact information.

Purpose and Legal Basis for Data Processing

Personal data is processed for the following purposes:

  • Providing services and maintaining customer relationships
  • Responding to inquiries and providing customer service
  • Sending new articles by email to subscribers (unsubscribe any time by replying)
  • Fulfilling legal obligations

The legal basis for processing is user consent, contract performance, or the data controller's legitimate interest (e.g., maintaining customer relationships).

Data Retention Period

I retain personal data only as long as necessary for the purposes described in this policy or to fulfill legal obligations. Generally, data is retained for the duration of the customer relationship and for a reasonable period afterward in case of potential legal claims.

Data Disclosure and Transfers

I do not disclose personal data to third parties without your consent, except where necessary to provide services (e.g., service providers) or to fulfill legal obligations. Data may be transferred to trusted service providers (e.g., cloud services), but I always ensure processing complies with data protection regulations.

Data Subject Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion or restriction of processing
  • Object to data processing for direct marketing
  • Withdraw consent at any time if processing is based on consent

You can submit requests by email to kalle.huttunen@kmhit.fi

Cookies and Analytics

The website uses Google Analytics 4 (GA4) to analyze visitor traffic. GA4 cookies are loaded only with your consent, through the cookie banner displayed at the bottom of the website.

Cookies Used

  • kmhit_consent: stores your cookie preference (accept/reject). Retention: 12 months. Essential.
  • _ga, _ga_*: Google Analytics 4 cookies for traffic analysis. Retention: up to 14 months. Loaded only with consent.

IP addresses are automatically anonymized in GA4. You can change your cookie preference at any time by clearing browser cookies from this site and reloading the page.

Security

Protecting personal data is of paramount importance. I use appropriate technical and administrative measures to ensure your data is safe from unauthorized use, loss, or misuse.

Changes to Privacy Policy

I reserve the right to update this privacy policy as necessary, for example due to changes in legislation or services. The updated version will always be published on the kmhit.fi website.