First clean data and clear processes, then AI
Most requests for AI are really requests for clean data, clear workflows, and measurable use cases. AI is just the layer on top, and it only stays standing in that order.
Read more →AI: how it actually gets used
AI without the hype. Concrete examples of what it does, who it suits, and where it doesn't work.
4 articles. By Kalle Huttunen, independent IT specialist from Kuopio, Finland.
Articles
The Service Desk Is a 2010s Solution: What Replaces It?
A ticket queue is slow and costly, and most tickets are routine. How AI and documented processes replace it, and what the service desk really costs.
Read more →I Built a Sales Pipeline That Drafts Itself
I automated my entire B2B sales pipeline up to the draft stage. Prospecting, analysis, outreach drafts. The night runs it, I approve in the morning.
Read more →How I use AI in practice
AI won't take all IT jobs. It removes manual, repetitive tasks and frees those who use it to focus on what we're actually good at.
Read more →Browse other topics
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